New Courses for 2012
SPVS and VPMA combined CPD Programme in partnership with BVA
The first SPVS and VPMA series of combined business and management training courses for the whole practice team has been very successful with most sold out well in advance. For this second series, we will repeat our most popular courses in different parts of the country, while offering brand new content in the Midlands. Our programme is led by what our members say they want and we are bringing together some of the best presenters and trainers in the profession, together with new providers from outside, to ensure that each course offers excellent content and first rate delivery.
We are delighted to announce that these events will be sponsored by Pfizer's VetSupport+ Business Services who have agreed to sponsor our CPD right through to December 2012.
If you are interested in any future courses offered, please click here or call 01453 872 731 to be added to our mailing list. We will then alert you as soon as full details of new courses are announced
Note that speakers, venue and pricing are subject to change.
Loyalty Bonus: Book two courses in any one calendar year and you can attend the third one for just £50.00 plus VAT! This offer is available to SPVS and VPMA members only and is subject to availablity.
Health and Safety Essentials
Tuesday 28th February 2012 - Aztec West, Bristol (10:00 - 16:30)
A practical update, refresher or introduction to current H&S requirements and legislation including radiation, waste regulation, CPSHH & Risk Assessments, fire safety, staff safety protocols and medicine legislation compliance.
For more information, click here
To register, click here
Pricing:
£230 per delegate; £184 for second and subsequent delegates from same practice.
20% discount if you have a SPVS or VPMA member in your practice.
Websites, Facebook, Twitter and Tweets
Monday 12th March & Tuesday 13 March 2012 - Village Hotel, Leeds (10:00 - 16:30)
Just when you thought you had a website up and running, along comes a whole new world of social networking. Like it or not, the world is online, and that includes your clients. We will run two days back to back; the first for social networking virgins, the second for those who’ve been doing it for a while.
Note that you will be required to bring your own laptop.
For more information, click here.
To register, click here
Pricing:
£250 per delegate; £200 for second and subsequent delegates from same practice.
20% discount if you have a SPVS or VPMA member in your practice
Practice Personality ... and Why it Matters
Thursday 22nd March 2012, BVA London
Why do some practices flourish whilst others struggle even though they both serve the same type of clients, using the same equipment, the same medicines and staff with more or less the same qualifications? The short answer is culture!
Why do some people struggle to “fit in” in one practice, yet are treated as heroes in another? Once again, culture!
This session, run by Brian Faulkner, will describe what he calls 'Practice Personality', how it can be measured and its crucial relationship to leadership. An unmissable day for anyone in a management role or with aspirations to lead.
For more information, click here
To register, click here
Pricing:
£250 per delegate. 30% discount if you are a vet who is a member of BVA or SPVS or a non-vet with a SPVS, BVA or VPMA member in your practice.
Making the Most of Your Client Database?
Tuesday 24th April, Birmingham
How to get the most out of your Practice Management System. A mix of theory and case studies from both inside and outwith the profession, together with practical hands-on demonstrations from leading PMS suppliers.
To register, click here
Pricing:
£250 per delegate. 30% discount if you are a vet who is a member of SPVS or BVA or a non-vet with a member of SPVS, BVA or VPMA in your practice.
Top Ten Tips
Thursday 10th May 2012, Newbury
Compare your practice against national averages on key financial indicators, turnover per vet, spend per client etc. Learn simple, practical ways to increase profit and reduce costs and achieve consistency in the consulting room – and brush up on your spread sheet competency.
For more information, click here
To register, click here
Pricing:
£250 per delegate. 30% discount if you have a vet who is a member of SPVS or BVA or a non vet with a SPVS, BVA or VPMA member in your practice.
Websites, Facebook Twitter and Tweets
Wednesday 23rd May 2012, Birmingham; and
Tuesday 16th October 2012, BVA, London
A briefing on websites plus a comprehensive introduction to other social media. Split workshops in the afternoon will allow those who are already proficient in Facebook and Twitter to move on to the next level.
For more information, click here
To register, click here
Pricing:
£250 per delegate. 30% discount if you are a vet who is a member of SPVS or BVA or a non-vet with a BVA, SPVS or VPMA member in your practice.
Marketing Masterclass
Wednesday 20th June 2012, Birmingham
How to define your clients and your niche and use this to write a bespoke marketing plan for your practice. An introduction to the different tools in the marketing mix (PR, advertising, online) in a combination of practical sessions and case studies.
For more information, click here
To register, click here
Pricing:
£250 per delegate. 30% discount if you are a vet who is a member of BVA or SPVS or a non-vet with a SPVS, BVA or VPMA member in your practice.
Managing Difficult People
Tuesday 3rd July 2012, Newbury
Tips to understand your lovely mavericks, with tools to address and manage challenging behaviour. Understand the disciplinary process and ultimately, know your rights if differences can’t be resolved. Presented by an HR expert and an employment lawyer.
To register, click here
Pricing:
£250 per delegate. 30% discount if you are a vet who is a member of SPVS or BVA or a non-vet with a SPVS, BVA or VPMA member in your practice.
Preparing for Business Partnership
Tuesday 10th July 2012, Birmingham
Becoming a partner or director in a practice is a big step; taking on a new business partner is an equally momentous commitment. This one day course will look at the demands, pitfalls and rewards of entering into a new business partnership from both the owner's and the prospective new partner's perspective – be they a vet or practice manager.
For more information, click here
Online registration will be available shortly or call 01453 872731
Pricing:
£250 per delegate. 30% discount if you are a vet who is a member of SPVS or BVA or a non-vet with a SPVS, BVA or VPMA member in your practice.
Leadership and Teamwork
Thursday 4th October 2012, Newbury
Identify and develop your leaders and teams. Real life scenarios, useful tips and practical workshops from Pfizers Business support and team.
For more information, click here
To register, click here
Pricing:
£250 per delegate. 30% discount if you are a vet who is a member of SPVS or BVA or a non-vet with a SPVS, BVA or VPMA member in your practice.