SPVS Congress 2012
Join Richard Holborow, SPVS President for
SPVS Olympic Congress, May 17th to 20th, 2012
"How to Compete and Win"
Why come to SPVS Congress?
CPD designed for people who own or run veterinary practices.
High profile speakers.
New stream for future practice owners (start-up / purchase / partnership / JVP).
New stream for delegates' support-staff and VNs.
Bring your partner. Special day-time programme includes River-Roamer tickets, guided walks of Greenwich and "Manhattan on Thames", Gordon Ramsey lunch or visit the central attractions - optional London Eye / RIB tickets etc. Help with child-care arrangements.
Superb London location.
Networking opportunities with vets / managers like you and some of the leading veterinary support companies.
Bateaux London Dinner Cruise, Gala Dinner-Dance, play golf, see the Olympic Park. Social programme subsidised by our generous sponsors.
Low registration fee: Full Registration only £299 + VAT (£299 including VAT for future owners stream).
Exceptionally good value accommodation at the Hilton from £119 + VAT (only £10 extra for partners, sharing).
Budget accommodation available nearby (e.g. YHA Thameside)
Or you can come just for the CPD as a day delegate.
Main Congress Venue: Hilton, London Docklands Riverside
London Hilton Riverside Docklands
- 4 star comfort with health club and pool.
- Stunning riverside location, opposite Canary Wharf, with its own ferry berth.
- Quick access to central attractions by Thames Clipper, Underground etc.
- Parking for 150. No Congestion Zone charges.
- Special SPVS room-rates for delegates only, from £119 + VAT B&B per night.
Bring your partner:
- Special SPVS room-rate only £10 + VAT for second person, sharing.
- Superb social programme including daytime events for partners.
- Help with childcare arrangements available.
Click here for directions to the Hilton London Docklands Riverside.
Budget Accommodation at the YHA Thameside
- Remarkable value for accommodation in London, best prices for YHA members but no need to join.
- Easy 10-15 minutes (part riverside) walk to the Congress hotel or a 5 minute taxi / C10 bus-ride.
- C10 bus link to Canada Water & Bermondsay (Jubilee Line & London Overground), Rotherhithe (London Overground) and Victoria (National Rail).
- Availability limited on Thursday because of pre-bookings by school parties, shared rooms only, better on Friday and Saturday when there are twin rooms available (telephone booking only: 0207 2322114) as well as the ones for larger groups (the on-line book form may incorrectly say that there are no rooms available - telephone booking more reliable).
- Meals available at the YHA or visit the riverside pub opposite.
Click here for directions and for on-line booking.
Click here for a C10 bus timetable.
Any accommodation within a few stops of Canada Water on the Jubilee Line or London Overground will allow easy access to the Congress hotel, using the frequent C10 bus link. Likewise, hotels on the C10 route will be convenient, but check the timetable for journey times - longer distances can be slow.
Friday 18th May:
Stream 1: Tactics for Success
- Brian Faulkner: Twice Pet Plan Practice of the Year finalist. Pet Plan Vet of the Year 2008. Sponsored by VetPlus.
- Mind games for veterinary practices:
- "The psychology of confidence and performance."
- "The psychology of successful leadership and culture".
- Peter Gripper: Director Anval Ltd.
- Learn from the success of others:
- "Lessons from the the Anval Economic Report"
- Peter Marshall. MD Independent Research Services and
- Simon Varley. Director, Dickinsons Financial Management Ltd.
- Invest in success, alternative views:
- "Why you can be your own best Financial Advisor
- "How to choose and benefit from a Financial Advisor".
- Estelle Caddoo, LANTRA Investors in People Assessor.
- "How Health and Well-being standards can keep you ahead of the game"
Stream 2: Own your own successful practice:
- "The starting blocks"
- ◦ An accountant's view: Practice structures: sole trader / partnership / LLP / Ltd. Co. / JVP.
- ◦ A lawyer's view: Contracts for practice owners - avoid the pit-falls.
- ◦ An employment specialist's view: Traps to avoid for employers.
- ◦ A banker's view: Finance for practice ownership.
- Ask the Advisors forum: Q&A session.
- "No false starts"
◦ What I'd do again and what I won't (Brian Faulkner - see above) Sponsored by VetPlus
◦ Planning for success (Pip Boydell - see below).
- "Up and running"
◦ A series of presentations by new practice owners (a panel including start-up / partner / JVP) followed by an "Ask the Panellists" question and answer forum.
Keynote Speaker: Sponsored by LloydsTSB and Rickerbys LLP:
Karen Darke: Inspirational UK Paralympic medal hope for 2012.
Author of "If You Fall... "
Saturday 19th May:
Stream 1: Competing and winning. sponsored by Abbott UK and Elanco Animal Health
- Dr. Ernie Ward (Ironman, Triathlon coach, author, US TV star and veterinary practitioner. Twice speaker of the year at the North American Veterinary Conference).
◦ "How practices succeed".
◦ "How play-time can make you a winner".
- Pip Boydell (World kick-boxing champion, rock musician, writer, SuperVets TV star and veterinary practitioner).
◦ "Equip your practice to win"
◦ "How clinical tactics can keep you ahead"
Stream 2: VNs on the front-line: Sponsored by PCS Group.
- Julia Dando, (Society for Companion Animal Studies)
◦ "Supporting clients at a time of loss - a bond-centred approach to win loyalty".
- Dr Ernie Ward (Ironman, Triathlon coach, author, US TV star and veterinary practitioner. Twice speaker of the year at the North American Veterinary Conference)
◦ "It Takes a Team to Win: The Skills Every Team Member Needs"
- Mark Beaney, (Chartered Accountant, partner at Hazlewoods:)
◦ "How VNs create practice success".
- Pip Boydell, (World kick-boxing champion, rock musician, writer SuperVets TV star and veterinary practitioner
◦ "The Philosophy of Seizure Management"
For All (included in Full Registration for Delegates & Partners, optional extra for others):
- Visit the Olympic Site.
- By coach or tube to Stratford, where the stadium, pools, other venues and landscaping will be almost complete. Enjoy a glass of wine while an official London Guide tells the story of the changes since 2005 and points out where the Olympic action will take place.
Sunday 20th May:
Question Time sponsored by Henry Schein Animal Health: Debate the latest hot-topics with the veterinary Presidents.
SPVS Annual General Meeting.
Congress Prize Draw - Presentation of a case of wine - donated by Tanners Ltd. Free tickets for all SPVS member delegates. Available only to AGM attendees - be there or miss the draw!
Thursday 17th May:
The Crooked Putter Golf Tournament.
Delegates, partners and exhibitors welcome as guests of
- Meet at Shooters Hill Golf Club from midday, or shuttle from the Hilton from 11.30am.
- Lunch 12.30pm. Tee-off from 2.00pm.
- Click here for directions to Shooters Hill. Click here for course information.
Social & Partners Programme
Thursday 17th May
- Check in at the Hilton open from 3.00pm. (Click here if you are a golfer).
- Buffet Dinner available at the hotel. (Cost not included).
- Or (recommended) catch the Hilton ferry (free for Hilton guests) from the hotel jetty to Canary Wharf and eat at one of these waterside restaurants. Remember to book first. If the weather is good several have outdoor dining areas.
- Next to the ferry pier:
- Gaucho 29 Westferry Circus. 020 7987 9494 (Argentine. Great service, wonderful steaks).
- Camino: 28 Westferry Circus. 020 7239 9077 (Spanish. Charcoal grill, tapas etc.)
- Royal China: 30 Westferry Circus. 020 7719 0888 (Authentic Chinese and Dim Sum).
- Turn left. 2-5 minutes from the pier.
- Zizzi: 33 Westferry Circus. 0207 512 9257 (Italian, great views).
- Belgique: 37 Westferry Circus. 020 7516 00226 (Belgian brasserie).
- Turn left. 5 - 10 minutes stroll.
- The Grapes, 76 Narrow Street. 0872 148 4517 (Traditional old pub with tiny balcony overlooking the river).
- Don't miss the last ferry back to the Hilton (probably 23.50, but check on the day).
- Socialise in the Hilton bar and on the riverside terrace (great view of the "Manhattan Skyline").
Friday 18th May:
For fitness fanatics: Thames path and parkland wake-up run with triathlete, Ironman competitor and soon-to-be SPVS president Gudrun Ravetz and her team.
- Ben Mayes (President BEVA and Olympics volunteer)
- Presentation: "Introduction to the Olympics equstrianism events".
- Thames Clippers River Roamer ticket for delegates' partners.
- Either join the group on the ferry to Greenwich, via Canary Wharf. Guided walking tour of Greenwich including the future route of the Olympic equine cross-country course / Greenwich observatory / the Prime Meridian / Greenwich Market. Lunch in Greenwich and return to the hotel at your own pace or onwards to central London.
- Or catch the ferry upstream to spend the day in central London.
- Optional tickets for the London Eye (the Wheel) / RIB Experience (white knuckle speed-boat ride).
- Be back in time for the Keynote speaker.
Keynote Speaker: Sponsored by LloydsTSB and Rickerbys LLP
Karen Darke: Inspirational UK Paralympic medal hope for 2012.
Author of "If You Fall..."
Evening Dinner Cruise on the Naticia, Bateaux London - Hosted by MSD Animal Health.
- Sparkling Kir on embarkation at the Hilton pier.
- 4 course set banquet meal with coffee and a bottle of wine per couple.
- 2 1/2 Hour Thames cruise as the sun sets and the skyline lights up.
- Partially retracting glass roof opens to the stars if the weather is good.
- Split level seating with panoramic windows.
- Live Jazz Trio.
Saturday 19th May:
For fitness fanatics: Gudrun and her team will be joined by Ironman and Triathlete Dr Ernie Ward.
- Walking tour of the old and the new at Canary Wharf led by Official London Guide Steph Tickner (ex VN, ex elephant keeper, larger than life).
- Lunch at Gordon Ramsey riverside pub, The Narrow. (Cost not included). Alternatively there are numerous attractive waterside restaurants around the old docks.
- Shopping at Canary Wharf. The hidden arcades have more than 200 outlets including many of the big-name London stores, without the crowds.
- Or catch the Thames Clipper upstream to spend the day in central London.
- Optional tickets for the London Eye (the Wheel) / RIB Experience (white knuckle speed-boat ride).
Visit the Olympic Park. Sponsored by Norbrook
By coach or tube to Stratford, where the stadium, pools, other venues and landscaping will be almost complete. Enjoy a glass of wine while an official London Guide tells the story of the changes since 2005 and points out where the Olympic action will take place.
Gala Dinner Dance at the Hilton.
Hosted by Citation plc.
- Black-tie dinner, for delegates, partners, colleagues and guests.
- With local favourites "Gentleman Tim and the Contenders"
- With their musical influences deeply rooted in early 50’s style Swing, West Coast and Chicago Blues, Gentleman Jim and the Contenders will fill the dance floor.
Click here to Listen to Gentleman Tim and the Contenders.
Sunday 20th May:
- Use the pool and the gym at the Hilton.
- Catch the Hilton Ferry and take coffee beside the river.
- Visit the Museum of London Docklands.
- Join the public session of the SPVS AGM to see Gudrun take over the presidency (and to see if your partner won the draw for the case of wine).
- Hilton rooms check-out 12pm
- Thanks for coming and we hope to see you again next year!
London Hilton Riverside, Docklands.
Click here to book a room at discounted SPVS rate
Early booking advised. The number of rooms at the discounted rate is limited. Once they have gone the remainder will be available only at normal retail prices.
- Book direct with the hotel. Use the link above to obtain SPVS rates (available May 17, 18 & 19th).
- or contact SPVS office with your card details.
- If you are bringing children, or if you wish to enquire about childcare options please contact the SPVS Office.
Mark is a partner at Hazlewoods LLP, one of the UK’s Top 40 independent Chartered Accountants and Business Advisers, currently advising over 150 veterinary practices. He has been with the firm for over 9 years and specialises in advising the veterinary profession. The nature of his work is very varied but he is involved with his clients helping set practice strategy, profit improvement plans and efficiency and maximising tax planning opportunities. In addition, he advises on other areas such as ownership change, goodwill valuations and buying and selling practices. He if often seen at events and is a regular lecturer to the profession on relevant business and tax related topics. Outside of work Mark enjoys Skiing, rugby, football and Golf.
Pip qualified from the Royal Veterinary College (RVC) in London in 1984. He then spent a year in general practice before initially obtaining a post as houseman at the Royal (Dick) School of Veterinary Studies in Edinburgh, before progressing to the status of registrar in the surgical department. After leaving Edinburgh University, Pip moved to a referral practice in London before commencing a 3 year residency in Veterinary Ophthalmology at the RVC. Along with his partner, Rachel Pike, Pip co-founded Animal Medical Centre Referral Services (AMCRS) in 1990. Pp has published over 200 papers and abstracts in veterinary and medical journals and is a regular reviewer of articles submitted to such journals. He is a frequent speaker at veterinary and medical meetings throughout Europe on his favourite topics of philosophy, ophthalmology and neurology. Pip starred in the TV docu-soap Supervets and outside work the rock band, “The Bruise Brothers”, of which he is a member, has regular events. Pip is the current WKA World kickboxing champion in his category, having fought for his country around the world.
Estelle has been involved with the Investors in People framework (IIP) for over 18 years, both as an employer and a specialistf or LANTRA - the UK’s Skills Council for land-based and environmental industries including the animal health and welfare sector. She is Lantra’s licensed IIP quality manager and trainer, and is an assessor and advisor working directly with a number of clients in the sector. Having been part of the team that developed the current version of the IIP framework, Estelle specialises in training people on the framework and helping organisations get the most benefit from using it as a strategic management tool. She was also one of the pilot assessors for the Health and Wellbeing Framework and is now supporting organisations in using this as a tool to support long-term sustainability
Julia, who has an academic background in education research and previous work with horses, is a relatively new member of the SCAS team, joining as the training manager towards the end of 2010. Among her responsibilities for the charity, she is responsible for tutoring the "Pet Loss Support in Veterinary Practice" course offered by the charity, delivering bespoke pet bereavement training and training in the Human - Companion Animal Bond and also for tutoring trainee volunteers for the Pet Bereavement Support Service. The Pet Bereavement Support Service has been providing free emotional support to those who have lost a pet since 1994 when it was established by the Society for Companion Animal Studies and over the years, in partnership with The Blue Cross, has developed to responding to thousands of calls and hundreds of emails a year from those wanting support or information about pet loss. Recently awarded a quality standard from the Helplines Association the Pet Bereavement Support Service has proved to be an invaluable resource for our nation of animal lovers.
In Karen's words: "Luckily I've got an adventurous gene ... I was a keen runner, climber and all round outdoor addict, and then at the age of 21, I fell off a cliff and became paralysed from the chest down. There [begins] ... an extraordinary new life. Just the night before my accident, I said I would rather die than be paralysed, but little did I know what lay ahead. Instead I found fortune in my misfortune, inspiration from people in similar and more challenging situations all around me, and began pursuing alternative ways to access the outdoors. ... I’ve come to learn that nothing is impossible if we set our mind and our efforts to it. I’ve had to challenge my own physical and mental barriers, completing many trips that others, including myself, believed impossible; from marathons and triathlons, to kayaking, sit-skiing and hand-cycling in some of the most inhospitable places on the planet. These trips have included a crossing of the ...mountains of Central Asia on a hand bike ... handcycling the length of the Japanese archipelago, sea kayaking a 1200 mile length of the Canada – Alaska coastline, crossing the Indian Himalaya by handcycle and skiing the Valle Blanche on a sit ski. The most physically challenging adventure was a 600 kilometre traverse of the Greenland ice cap, a month long journey across one the world’s last great expanses of wilderness. ... Climbing the kilometre high overhanging precipice of El Capitan, a giant granite rock face in Yosemite National Park, USA, was a huge mental challenge, overcoming my doubts about climbing and dread of heights, getting back on the ropes and working through the fear. 4000 pull ups felt easy in comparison to the mental obstacles. However, it was perfect preparation for what was to come next... trying to make it to the London 2012 Paralympics in the sport of handcycling, as part of the British Cycling Team. This is perhaps the biggest mental and physical challenge I've ever undertaken!"
"Her story is not just one of the triumph of the human spirit, but of the ‘spiritual’. It’s ‘spirit’ that makes us what we are, ‘spirit’ that calls out to us in wilderness places" Sir Ranulph Fiennes
Edward specialises in company and partnership law (including limited liability partnerships). His work for vets includes incorporations, partnership documents, shareholder agreements, buying and selling practices and succession planning. Edward has strong working relationships with the leading accountancy practices that specialise in working with veterinary clients.
Brian graduated from The Dick Vet School of Veterinary Studies, Edinburgh in 1995 with an intercalated Honours degree in Veterinary Pathology. He worked in mixed practice for 5 years and then as a locum in over 20 practices throughout the UK. He studied for an MBA at Nottingham Business School 2001 before setting up a small cluster of veterinary practices in Suffolk. Brian was awarded the General Practice Certificate in Veterinary Business Studies in 2005 and the GP certificate in Small Animal Medicine in 2009. He was Petplan Vet of the Year in 2008 after having been a runner-up finalist in 2007. He sold his practice in 2009 and now works as an independent consultant, clinician and lecturer within the profession. He also has a Masters in Science in Applied Positive Psychology and speaks regularly on how psychology can be applied to deliver multiple outcomes in veterinary practice
Peter Gripper is managing director of Anval Ltd which has been established for 25 years and offers independent advice on veterinary practice business with particular interest and experience in business development, profitability studies, goodwill valuation, sale of practices and objective business planning. Peter was a partner in a mixed practice in Somerset for 23 years and served on British Cattle Veterinary Association (BCVA) council for six years as sponsorship co-ordinator and editor of Cattle Practice – the Journal of the BCVA. He was a member of the core organising committee for the Buiatrics Congress in Edinburgh in 1996. He has regularly presented on business development and practice management topics in the UK and abroad. He is a joint chair of the CVPM examination board, an external examiner for The University of Bristol Veterinary School Veterinary Nursing degree, co-Author of the textbook Veterinary Practice Management and acts as an expert witness on veterinary business matters for loss adjusters, insurance companies and personal accident claims.
Peter Marshall is Managing Director of Independent Research Services, publishers of the IRS Report and of the SPI course, which teaches how to find money to invest, how to make investment choices, how to minimize investment risk, how to maximise returns and how to keep more of it for yourself and not the Taxman.
Simon is a director of Dickinsons Financial Management Ltd (DFML). Simon qualified as a Mechanical Design Engineer and worked in this capacity for 10 years, before deciding on a career change having been inspired by his marriage to an independent financial adviser whose ‘homework’ fascinated Simon more than Engineering did! This led to him resigning his engineering post and taking time out to qualify as a Financial Adviser before joining Dickinsons in the late 1990’s and becoming an equity director in 2003. The complexity and ever changing nature of the UK financial system and the varied nature of his work continue to inspire Simon to find solutions for his clients financial needs and aspirations. Simon and the team at DFML provide advice to individuals (whether the practice principal or a member of the lay staff) and businesses (be they conventional partnership, LLP or incorporated practice) across a broad range of subjects including investment planning, portfolio construction, risk mitigation, savings, retirement planning and insurance, as well as practice related issues such as succession planning, arranging funding for practice purchase or expansion, staff retention, employee benefits packages; and of course, driving up and down the country from practice to practice, the team get to see more practices in a typical month than the average Vet would experience in a life time, so it’s a rare occasion when they can’t come up with a ‘nugget’ of information to help with that difficult situation that is taking up too much of your time – and even when they can’t help, they usually know someone who can! Simon speaks regularly at events throughout the country, including almost 10 years of lectures to Veterinary students. Outside of work Simon is taxi driver for his teenage daughter, he can also occasionally be found playing a very poor game of golf, but most of all he enjoys being outdoors with his dogs either walking them, working them, or hiding under a hedge when he’s camped somewhere he shouldn’t have done – again!
Dr Ernie Ward
Dr. Ernie Ward has spent his entire career practising, writing about, lecturing on and encouraging better care for dogs and cats to popular and scientific audiences. He has been extensively published world-wide, is renowned for his speaking appearances and has twice been speaker of the year at the North American Veterinary Conference. His practice was awarded the National Practice of Excellence Award, the highest honour in the USA. He has appeared in numerous USA TV shows, newspapers, magazines and journals. Dr. Ward shares his home with his wife, two daughters, his beach mutt “Sandy,” and two feisty felines. He is an avid surfer, scuba diver, and enjoys any extreme sport (especially those involving endurance feats). He is a certified personal trainer and USA Triathlon certified coach and Ironman finisher.
“I took a long, hard look at my life and decided I wanted to seek a higher quality of life for myself, my family and the pets I served. ... I am a believer in the ‘be it, do it, share it’ philosophy.”
Prices - all exclude accommodation but include VAT
For on-line registration click here or to download a registration form click here.
Discounted Hilton room bookings available here or see venue tab for other options.
Delegate - Full Conference
Partner - Full Conference
Day Delegate CPD only Friday
Day Delegate CPD only Saturday
For Partners & Retired Members (not registered above)
Golf -Thursday at Shooters Hill
Friday River-roamer +/- morning guided walk in Greenwich
Friday Keynote speaker (tickets only, subject to availability)
Friday Evening Merck Dinner Cruise
|Saturday River-roamer +/- morning guided walk in “Manhattan on Thames”.||£9.90||£6.30|
|Saturday afternoon Olympic Park Visit||£12.00||£12.00|
|Saturday evening Citation Gala Dinner||£38.00||£38.00|
Extras - additional in all cases
Saturday Gordon Ramsey Lunch (exc drinks, 18 places only)
Friday or Saturday early afternoon London Eye fast track (beat the queues)
|RIB ride (white knuckle speed-boat ride on river)||£32.50||£19.50|
|Child-care arrangements (please contact SPVS office)||TBA|
|Delegate Surcharge for non SPVS / VMPA Member (per day)||£60.00|
|Late Payment Surcharge (if booked after 18th March 2012)||£36.00|